> For the complete documentation index, see [llms.txt](https://faq.thegivingblock.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.thegivingblock.com/faq/frequently-asked-questions/what-is-the-giving-blocks-donation-refund-policy.md).

# What is The Giving Block's donation refund policy?

All cryptocurrency donations made via The Giving Block are nonrefundable. \
\
Our nonprofit clients work hard to ensure that every token that is donated is put to work as soon as possible. When they receive your donation it is understood that this is made to support their mission and they are grateful for your support. As these donations are often immediately converted into fiat, we do not offer refunds on any donations that are made in cryptocurrency. \
\
We are not able give refunds if you changed your mind, [sent the wrong cryptocurrency](/faq/frequently-asked-questions/what-happens-if-i-send-unsupported-currencies-to-a-charity-using-the-giving-block-widget.md) or made the wrong decision. \
\
**The Giving Block does not, has not, and will never offer any form of cryptocurrency airdrop, goods or services in return for a donation.**


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# Agent Instructions
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