The Giving Block
The Giving BlockTwitter
  • FAQ
    • Frequently Asked Questions
      • How long should it take for my receipt to arrive/transaction to show on dashboard?
      • Why is the wallet address different every time?
      • Why do Litecoin addresses not work with some Legacy Wallets?
      • What happens if I send unsupported currencies to a charity using The Giving Block Widget?
      • Why does The Giving Block support ERC-20 Polygon (MATIC) token but not tokens sent via Polygon?
      • Why does The Giving Block support ERC-20 Fantom (FTM) token but not tokens sent via Opera or Binance
      • What is The Giving Block's donation refund policy?
      • Why does The Giving Block Support ERC-20 Tether (USDT) but not tokens sent via TRON, OMNI or EOS
      • What is the minimum size for a Solana (SOL) donation?
      • How to Donate using a Smart Contract and The Giving Block widget
      • Does The Giving Block Support GALA (v1) or GALA v2?
      • Does The Giving Block support BNB Chain (BEP20/BEP2 tokens)?
      • How to donate to a charity using The Giving Block Widget
      • Understanding Allowlists, Approved Addresses, Address Whitelists and Security Holds
  • Integrations
    • Neon CRM
    • TGB API Documentation
Powered by GitBook
On this page

Was this helpful?

  1. FAQ
  2. Frequently Asked Questions

What is The Giving Block's donation refund policy?

PreviousWhy does The Giving Block support ERC-20 Fantom (FTM) token but not tokens sent via Opera or BinanceNextWhy does The Giving Block Support ERC-20 Tether (USDT) but not tokens sent via TRON, OMNI or EOS

Last updated 3 years ago

Was this helpful?

All cryptocurrency donations made via The Giving Block are nonrefundable. Our nonprofit clients work hard to ensure that every token that is donated is put to work as soon as possible. When they receive your donation it is understood that this is made to support their mission and they are grateful for your support. As these donations are often immediately converted into fiat, we do not offer refunds on any donations that are made in cryptocurrency. We are not able give refunds if you changed your mind, or made the wrong decision. The Giving Block does not, has not, and will never offer any form of cryptocurrency airdrop, goods or services in return for a donation.

sent the wrong cryptocurrency