The Giving Block
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  • FAQ
    • Frequently Asked Questions
      • How long should it take for my receipt to arrive/transaction to show on dashboard?
      • Why is the wallet address different every time?
      • Why do Litecoin addresses not work with some Legacy Wallets?
      • What happens if I send unsupported currencies to a charity using The Giving Block Widget?
      • Why does The Giving Block support ERC-20 Polygon (MATIC) token but not tokens sent via Polygon?
      • Why does The Giving Block support ERC-20 Fantom (FTM) token but not tokens sent via Opera or Binance
      • What is The Giving Block's donation refund policy?
      • Why does The Giving Block Support ERC-20 Tether (USDT) but not tokens sent via TRON, OMNI or EOS
      • What is the minimum size for a Solana (SOL) donation?
      • How to Donate using a Smart Contract and The Giving Block widget
      • Does The Giving Block Support GALA (v1) or GALA v2?
      • Does The Giving Block support BNB Chain (BEP20/BEP2 tokens)?
      • How to donate to a charity using The Giving Block Widget
      • Understanding Allowlists, Approved Addresses, Address Whitelists and Security Holds
  • Integrations
    • Neon CRM
    • TGB API Documentation
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On this page
  • What happens if I want to donate using an unsupported currency?
  • Can I recover unsupported ERC-20's sent to a Charity or nonprofit?
  • Why am I able to send an unsupported cryptocurrency?
  • Why can't The Giving Block or the charity/nonprofit send these funds back?
  • What happens if I send BEP20 tokens to an Ethereum address with The Giving Block?
  • What happens if I send ERC-721 Non Fungible Tokens (NFTs) to an Ethereum address with The Giving Block
  • What happens if I send ERC20 Tokens on a layer 2 sidechain to an ETH address with The Giving Block

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  1. FAQ
  2. Frequently Asked Questions

What happens if I send unsupported currencies to a charity using The Giving Block Widget?

IMPORTANT: Do not send unsupported currencies or NFTs to any Ethereum address generated using The Giving Block Widget. Doing will result in the donation being lost and is not recoverable

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Last updated 3 years ago

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What happens if I want to donate using an unsupported currency?

Unfortunately you cannot donate using an unsupported currency with The Giving Block widget. We do have some workarounds for large donations, please reach out using our and let us know:

  • The organization that you wish to support

  • The cryptocurrency you wish to donate

  • The amount that you wish to donate

And our giving team will discuss alternative arrangements for donating.

Can I recover unsupported ERC-20's sent to a Charity or nonprofit?

If you send any digital asset or cryptocurrency to an ETH address that are not supported they will be lost and there is no way for the charity to receive the assets or you to recover them. It is always important to ensure that you are only sending an asset that matches the asset that you have chosen on the donation widget.

The Giving Block is constantly adding for as often as we can.

Why am I able to send an unsupported cryptocurrency?

ERC-20 protocols do not allow for us to prevent or stop unsupported currency deposits and your wallet or exchange isn't able to determine if the currency is supported. You should always only send the cryptocurrency that matches the crypto on The Giving Block widget - only send ETH to the ETH address, only send BAT to the BAT address etc.

Why can't The Giving Block or the charity/nonprofit send these funds back?

It is not possible to reverse a transaction on the Ethereum blockchain, and it does not require permission in order to receive a digital asset such as cryptocurrency. If you made a donation via an exchange, it's likely that your transactions were batched, making it difficult if not impossible to show your originating wallet address.

What happens if I send BEP20 tokens to an Ethereum address with The Giving Block?

Do not under any circumstances send an BEP20 token to an ETH address generated from The Giving Block widget. Your tokens will be lost and will not be recoverable.

What happens if I send ERC-721 Non Fungible Tokens (NFTs) to an Ethereum address with The Giving Block

BEP20 Tokens (i.e those on Binance Smart Chain) use a similar address to Ethereum and extend the ERC-20 standard. These are not currently supported by The Giving Block.

Do not under any circumstances send an NFT to an ETH address generated from The Giving Block widget. Your NFT will be lost and will not be recoverable.

What happens if I send ERC20 Tokens on a layer 2 sidechain to an ETH address with The Giving Block

Cryptocurrencies on Ethereum layer 2 sidechains have similar addresses to Ethereum, but are not the same. These do not run directly on the Ethereum mainnet.

Do not under any circumstances send unsupported ERC20 Tokens on a layer 2 sidechain () to an ETH address generated from The Giving Block widget. Your NFT will be lost and will not be recoverable.

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cryptocurrencies that are listed on the Gemini exchange
Such as tokens on the Polygon network