Frequently Asked Questions

General Donation Questions

• How to Donate to a nonprofit/charity using The Giving Block Widget

• How to Donate using a Smart Contract and The Giving Block Widget

• What is The Giving Block's donation refund policy?

• Why is the wallet address different every time?

• What happens if I send unsupported currencies to a charity using The Giving Block widget?

• How long should it take for my receipt to arrive/for a transaction to appear on The Giving Block Dashboard?

• Understanding Allowlists, Approved Addresses, Address Whitelists and Security Holds

Currency Specific Questions

• Why do Litecoin Address not work on some legacy wallets?

• Why does The Giving Block support Polygon (MATIC) token but not tokens sent via the Polygon network?

• Why does The Giving Block Support ERC-20 Tether (USDT) but not tokens sent via TRON

• Why does The Giving Block support Fantom (FTM) token but not tokens sent via the Opera or Binance network?

• What is the minimum size donation for Solana (SOL)?

• Does The Giving Block support BNB Chain (BEP20/BEP2 tokens)?

• Does The Giving Block Support GALA (v1) or GALA v2?